Privacy Policy
At AutoGo Car Rental, accessible from https://autogo.com.ph, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that we collect and record, and how we use, protect, and handle that information. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information when you use our services or website:
- Personal Information: This includes, but is not limited to, your name, email address, phone number, billing address, and payment information when you make a booking.
- Vehicle Rental Information: Details regarding the vehicle you rent, rental duration, pick-up/drop-off locations, and driving preferences.
- Usage Data: When you visit our website, we may collect information such as your IP address, browser type, operating system, and the pages you view. This helps us improve your experience and our website performance.
- Cookies and Tracking: We use cookies and similar tracking technologies to monitor website activity and store certain information. This helps in analyzing trends and gathering demographic information to improve user experience.
2. How We Use Your Information
AutoGo Car Rental uses your information for the following purposes:
- To process and manage car rental reservations.
- To communicate with you regarding your bookings, special offers, and updates on our services.
- To improve our website by analyzing user behavior and enhancing customer experience.
- To process payments and manage billing-related matters.
- For customer support: We may use your personal information to respond to inquiries or provide assistance.
- Legal compliance: We may share your information to comply with legal obligations or in response to valid requests by law enforcement.
3. Information Sharing and Disclosure
We respect your privacy and will not sell, trade, or otherwise transfer your personal information to third parties except for the following cases:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors or customer support services.
- Legal Obligations: We may disclose your personal information if required by law, court order, or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that, we will delete or anonymize your data.
6. Your Data Protection Rights
You have the following rights regarding your personal information:
- Right to access: You can request a copy of the personal information we hold about you.
- Right to rectification: You have the right to request correction of any inaccurate or incomplete information.
- Right to erasure: You can request the deletion of your personal data in certain circumstances.
- Right to restrict processing: You may request that we restrict the processing of your personal data in certain cases.
- Right to object: You can object to our processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at info@autogo.com.ph.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of those third-party sites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
AutoGo Car Rental
Phone: 09169507404 / 09494133325
Email: info@autogo.com.ph
Website: https://autogo.com.ph
Effective Date: October 22, 2024
